Teleservices ticketing & marketing automation for BMW & Mini
Here at Magna Systems, our automotive retail solutions include teleservices ticketing and marketing automation for BMW and Mini
We can work to automatically integrate accepted teleservice tickets into your DMS. Our services can help you save precious time and effort, leaving your staff to focus on what really matters. When tickets are seamlessly integrating into your DMS and marketing automation is in place, you can be sure you aren’t leaving any business on the table.
Our telesales ticketing and marketing automation for BMW and Mini can help with:
MOT Data Cleansing: We will ensure all the customer data in your DMS is accurate and relevant before MOT campaigns are sent.
Vehicle Owner Cleansing: We can check that your vehicle owner data is up to date.
Teleservices Marketing Automation: Automatically contact customers when work needs to be done on their vehicle.
Recall Check Marketing Automation: Our team can set up campaigns to check outstanding recalls and QEs, and automatically contact your customers.
Campaign Manager Support: We have been working with Campaign Manager for years and can offer our expert support and guidance.
Autotrader Leads Into Drive: Your Autotrader leads can be automatically loaded into Drive for you.
Bespoke Report Writing: Whatever type of business reports you need, our automotive business consultancy team can help.
Accepting Tickets: We have the software to accept tickets as well as assigning tickets to customers.
We offer various formats to suit your business needs:
Our basic format can assist with accepting teleservice tickets and feeding them into your DMS, for a one off set up fee and a monthly cost per rooftop.
If you want to combine this service with marketing automation, we can set up a system to accept tickets, feed into the DMS, assign tickets to customers and send automated emails linking to your booking system. We also offer a recall automation service which can be integrated with these features to check for recalls and QEs on a monthly basis.
Get in touch
To discuss your teleservice ticketing and marketing automation requirements in detail, call our business development team today.