Data Cleansing Services
Ensure you have the highest quality data. Would you like a service that ensures updating of: Essential customer records? Accurate Vehicle Franchise Codes, Registration number, and VIN? Duplicate records by merging or removing as required? Vehicle ownership status? Missing service dates? MOTs required? Obsolete, lapsed and aged records?
Cleansing your database ensures your data is of the highest quality, leading to more accurate and effective messages and communications. Book your FREE Health Check now.
Campaign Support
Our campaign service brings you a suite of specialised support designed to optimise your marketing strategies for efficiency and compliance. Here's how we can streamline your marketing efforts: GDPR-compliant marketing campaigns to keep your customers engaged in a secure manner Support and resources to maintain a seamless customer journey Expert training and ongoing support to help you utilise our platform to its full potential Assistance to create, launch, and generate detailed reports for your campaigns Well-organised call lists tailored for use with your Contact Centre module
Our Campaign Manager support is designed to enhance effective campaign management, compliance adherence and enhanced customer engagement.
Teleservices and Marketing Automation for BMW & MINI
Would you like to experience the benefit of: Teleservices Marketing Automation: Customers are contacted automatically when work required on their vehicle. Recall Check Marketing Automation: Campaigns can be created to check outstanding recalls and QEs, and automatically contact your customers. Performance Reporting: Automatic report which provides WIP conversion rates, SMS and Email success rates.
Implementing our teleservices and marketing automation solution can help you save precious time and effort, leaving your staff to focus on what really matters.
TREVOR
Meet TREVOR, our automated systems administrator who offer efficiency and effective management. TREVOR: Notifies customer of service required via tailored communication process. Creates a call list for your contact centre if no booking is made after the text/email. Produces reports showing how many customers and WIPs have been targeted and the revenue of those WIPs. Is trainable for additional data processing tasks or data collection tasks.
Having TREVOR assist with these mundane tasks can provide more time for you to take care of your customers.
