Teleservices & marketing automation for BMW & MINI
Here at Magna Systems, our automotive retail solutions include teleservices and marketing automation for BMW and MINI
We integrate teleservice tickets into your DMS. Our services can help you save precious time and effort, leaving your staff to focus on what really matters. When tickets are seamlessly integrating into your DMS and marketing automation is in place, you can be sure you aren’t leaving any business on the table.
Our telesales and marketing automation for BMW and MINI can help with:
Teleservices Marketing Automation: Automatically contact customers when work needs to be done on their vehicle.
Recall Check Marketing Automation: Our team can set up campaigns to check outstanding recalls and QEs, and automatically contact your customers.
Performance Reporting: A report is generated to provide WIP conversion rates, SMS and Email success rates.
We offer various formats to suit your business needs:
Our basic format can assist with accepting teleservice tickets and feeding them into your DMS, for a one off set up fee and a monthly cost per rooftop.
If you want to combine this service with marketing automation, we can set up a system to accept tickets, feed into the DMS, assign tickets to customers and send automated emails linking to your booking system. We also offer a recall automation service which can be integrated with these features to check for recalls and QEs on a monthly basis.
Contact Us
To discuss your Teleservice Ticketing and Marketing Automation requirements in detail, call our business development team today.